anyone run into issues like this?
dan_prich_EA
✭✭
in Brandfolder
for some reason many of my images have this searchable field in it labeled as "text from attachment". As far as i know other than our meta data we don't input other text into our files. Could this be a camera error thats causing this to happen? most of the time its complete nonsense. other times it will read the text from items in the shot.
Answers
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Hi @dan_prich_EA,
It might be that the wrong media type has been applied to the file when it was attached.
Have you tried deleting the file and re-attaching it? If you’ve done this and you’re still seeing the same issue, I’d recommend reaching out to Support so that they can assist with this and communicate with you via private channels.
Thanks,
Georgie
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