Form submissions not showing

System

This discussion was created from comments split from: Form submitted, not populating sheet.

Karla B

Hello, has a solution been found for this?

I am getting the same problem. Some forms work, others do not…

Please help. Thanks!

Georgie

Hi @Karla B,

It sounds like for some sheets, form submissions are being added to the sheet, but you’re not seeing form submissions being added to other sheets.

For the sheets where you’re not seeing the form submissions added, have you checked for blank rows? If data has been removed from rows rather than the entire rows being deleted, those rows are not seen as blank on the backend, and so rows created from form submissions will appear below those blank rows (if the form is setup to send submissions to the bottom of the sheet). Check out the FAQs in this help article for more information: Troubleshooting issues with forms.

If you’re on a Business or Enterprise plan and have Editor or above permissions in the sheet, you can also check the activity log - if you filter it to Row Changes and look for “Rows Inserted”, you should see if form submissions were added to the sheet. 

Hope that helps!

Georgie