I recently came across that you can't transfer Group Ownership unless you "View Group" first even through there are 2 menus shows up which are miss-reading.
I found out you can't transfer from here. When I click this "Transfer Group Ownership…" nothing happens. (No pop up nor warning) If they can't remove it, I need some pop up "You must view the Group First" or some instruction — I thought this was broken feature.
I also tried from "Edit Group" > "Transfer Group Ownership" - This doesn't work neither and no pop up warning.
Currently the only way you can change Group Ownership is this steps. (Which is not noted anywhere - Even help page I found is saying "You need to View Group first" )
https://help.smartsheet.com/learning-track/level-1-get-started/groups
1. Click 3 dots menu - Select "View Group
2. select Edit Group Details
3. From 3 dots menu in Edit Group, select "Transfer Group Ownership"
*Also in this section, Owner being grayed out is very miss-reading. My first thought was I can't change the ownership from this menu neither because it's grayed out.
Please create better UX for this function.
Thank you!