Not allowing me to save the Automation

AjS

Hi Folks,

I have Enterprise license and Admin privileges on the Smartsheet which my teammate has created and even then I am getting the below message.

And this happens only when i add Request Approval automation step.

Any suggestions are appreciated.

Regards

Ajay S

Georgie

Hi @AjS,

It sounds like the sheet owner (likely your colleague who created the sheet) is on a plan that’s not Business or Enterprise - the owner of the sheet must be on the relevant plan type so that users can create and save automations. 

As you already have Admin permissions on the sheet, I’d recommend having the sheet owner change ownership to you, so that the sheet will be owned by a user on an Enterprise plan. For information on changing the sheet owner, take a look here: Change Owner permissions of a sheet, report, or dashboard.

Hope that helps!

Georgie