Problem with asking for approval automation
I have an automation set up in a sheet that is supposed to trigger when someone manually changes something in a status column. It sends an email with different fields as well as a question basically acting as to if they want to accept or decline the time the person running the sheet assigned them.
For some reason I can not get it to run automatically, but when I manually run it it works just fine.
Am I just not waiting long enough? I have tried waiting around 20 minutes and it still doesn't trigger to send.
Automation steps are:
Trigger: when rows are added or changed
When STATUS changes to
Approved - Send to Agenda Requester
Run workflow runs when it is triggered
Request approval
send to contact in SUBMITTED BY: column
then I have a message explain to the person receiving the email to either accept or deny the request and it populate a "yes" or "no" in a different column.
Best Answer
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Hey @Ty Werven
The issue might stem from how the automation is set up or how changes are being made. Ensure the trigger is correctly set to "when rows are added or changed" and that "STATUS changes to Approved" matches exactly, including capitalization. Automations wonโt trigger if the change comes from a formula or linked cellโit needs to be manual. Also, verify that the "Submitted By" column has valid email addresses and that you have proper permissions. If it still doesnโt work, try rebuilding the workflow to address any potential glitches. Let me know if you need more help!
Answers
-
Hey @Ty Werven
The issue might stem from how the automation is set up or how changes are being made. Ensure the trigger is correctly set to "when rows are added or changed" and that "STATUS changes to Approved" matches exactly, including capitalization. Automations wonโt trigger if the change comes from a formula or linked cellโit needs to be manual. Also, verify that the "Submitted By" column has valid email addresses and that you have proper permissions. If it still doesnโt work, try rebuilding the workflow to address any potential glitches. Let me know if you need more help!
