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An unexpected error has occurred

edited 11/21/24 in API & Developers

Hi All,

I am creating Jason file using SAS application with procedure Proc Https and after creating jason file I am trying to upload in Smartsheet using Proc https method=post. Earlier it used to upload successfully, now number of rows has been increased and its More than 10,000 now. I am getting below error.

{"refId":"054d258b-2066-44d4-9344-fdc60d7810c6","errorCode":4000,"message":"An unexpected error has occurred. Please contact the Support team at https://help.smartsheet.com/contact for assistance."}

Can someone help me on this

Thank you,

Sushil

Answers

  • Community Champion

    That's a generic error message so it's difficult to identify what may have caused the error. If it happens again, consider getting a screen recording and submitting a support request at the URL provided - include a list of all the steps leading up to the error, the sheet URL, and the API code you're using.

    Good luck!

    If this answer resolves your question, please help the Community by marking it as an accepted answer. I'd also be grateful for your response - "Insightful"or "Awesome" reactions are much appreciated. Thanks!

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