Data Shuttles aren't processing on upload

Jen Henning Orvis

I can process them by clicking RUN, but they won't process on upload. Any ideas on why?

Michelle Choate 2

Sometimes I find that there is a temporary delay which can be sometimes as long as ten minutes rather than instantaneous. How long are you waiting before clicking RUN?

Jen Henning Orvis

Georgie

@Jen Henning Orvis, it looks like your comment didn't post correctly - could you post it again so that Michelle or other members can help?

Thanks,
Georgie