Data Shuttle Offload--Where is the data ?

Stacib83

Hello-

I have created an offload workflow in data shuttle-from one smartsheet to another, but once the workflow says complete I can not find the new rows.

When I look in the sheet history of the target sheet it shows that an attachment was succesfully added. Does anyone have any experience with this issue?

Kelly Moore

Hey @Stacib83

DataShuttle is a between excel(including .csv) and smartsheet. You can Upload from excel/csv to smartsheet or you can Offload from smartsheet to excel/csv. The attachment is the offloaded data and is attached to the sheet you named. The data does not transfer smartsheet to smartsheet - ie you will not see new rows added.

There is a workaround - you can offload to a cloud storage - like OneDrive, Teams/Sharepoint/etc and then have an Upload workflow update your smartsheet.

Kelly

You may find this link helpful

https://help.smartsheet.com/learning-track/data-shuttle