Connection error with Power Bi

Tanuj Kohli

I am trying to connect the Smartsheet as a source to Power Bi and I am getting api.smartsheet.com error. However, my colleagues can connect with power bi older version. I am using latest version of Power Bi desktop and my colleagues using April version of Power Bi.

Isaac A.

Hi @Tanuj Kohli!

I found three discussions that address similar error messages, which might help you troubleshoot the issue. I'd recommend checking out these threads:

• Power BI - dataflow not refreshing data
• Message Error in POWERBI
• PowerBI Connector has intermittent issues (due to Smartsheet network?)

Additionally, you can refer to our official page for Power BI: Power BI.

If the issue persists after exploring these resources, I recommend contacting our support team for further assistance: Contact Support.

I hope this helps!

Cheers,

Isaac.