API & Developers

API & Developers

Connect with other developers from around the world and collaborate on ideas using the Smartsheet API.

ERROR while using Unito to sync to Monday.com account

Our Monday.com account has been synchronized with our Customer's SmartSheet account for 6 months flawlessly using Unito. Yesterday it stopped syncing. I contacted Unito support and they confirmed it is an issue within Smartsheet, citing error "The operation you are attempting to perform is not supported by your plan.\" with the api call "https://api.smartsheet.com/2.0/users"

As i do not have access to the customer's smartsheet account, what can I ask them to do (or do myself) to fix this issue ASAP? They are still on the Enterprise smartsheet plan. Thank you

Answers

Trending in API & Developers