Work Insights Burndown Chart

Gina Minard-Rivera

Hello!

This is the first time I am using this, and assume my logic is incorrect as I can't get a chart to appear!

I have a listing of tasks in a sheet that I want to create a burndown chart for using Work Insights. The sheet is basically a RAID listing, with action items that are due.

Data points on the chart I am using for Work Insights from the sheet:

Column to track effort - Spint Points. Data that resides here is numerical and are the point efforts for each task/row.

Completed Items are indicated by - (selected) Sprint Completed. Taken from the Sprint column. Data here is either Completed, Current, or Planned (dropdown list).

Column to identify in-scope items - Sprint. Data here is either Completed, Current, or Planned (dropdown list).

Sprint - (selected) Current

Date Range - left at default which is Dec 12 - Dec 17

The output I get is "Sorry, we couldn't find any results" even though there are items that have a Sprint that equals Current with points noted in the Sprint Points field. Though I don't know how the work insight determines the date something was burned, and that is why I feel I am missing something. Anything you can provide for feedback is appreciated!

Michelle Choate 2

This learning track might be helpful:

https://help.smartsheet.com/learning-track/advanced/work-insights

Marcela

Good day,

Thank you for outlining your issue with creating a Burndown chart using Work Insights. Based on your description, this would be best discussed directly with the Smartsheet Support team where you can share more details in a private channel. Please create a support case from the Support Portal

Cheers.

Create a bullet point list of the helpful information Support might need. For example, sheet URL, screen captures, error messages, etc.