Sign in to submit new ideas and vote
Get Started

Webhook callbacks need to trigger immediately

We use smartsheet webhook functionality through API and are heavily dependent on it. From few weeks we are seeing callbacks are not getting triggered immediately from smartsheet when event change occurs and it is taking 60 seconds to trigger the callback. I raised a case to possibility of reverting changes as this was a breaking change for our implementation and it was not documented https://smartsheet.redoc.ly/tag/webhooksDescription and not maintained as a version upgrade in smartsheet jdk. We would like to see the callbacks getting triggered from smartsheet immediately like it used to be instead of waiting for 60 seconds.

3
3 votes

Idea Submitted · Last Updated