We use smartsheet webhook functionality through API and are heavily dependent on it. From few weeks we are seeing callbacks are not getting triggered immediately from smartsheet when event change occurs and it is taking 60 seconds to trigger the callback. I raised a case to possibility of reverting changes as this was a breaking change for our implementation and it was not documented https://smartsheet.redoc.ly/tag/webhooksDescription and not maintained as a version upgrade in smartsheet jdk. We would like to see the callbacks getting triggered from smartsheet immediately like it used to be instead of waiting for 60 seconds.
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I have a workflow with nearly 40 automations, half of which are email-based requests for updates with various sets of triggers. While I know the automations work, due to months of testing, when our system went live to the institution, I became very worried that the automations wouldn't run and I'd have no idea whether or…
Description: When users upload multiple photos in one action via the Smartsheet iOS mobile app, all files are assigned the same generic name and timestamp. This makes it difficult to identify individual photos and creates confusion in workflows that rely on accurate, unique file naming. Why This Matters: Industry Standard:…
I am proposing bringing a bit of pizzazz to Smartsheet by having celebratory animations for certain criteria. Think Joyful Animations in Outlook! My team was hoping to have some sort of confetti pop/gif/image when we close out a project or hit a milestone. Bonus points if it is configurable like the automations are.