We use smartsheet webhook functionality through API and are heavily dependent on it. From few weeks we are seeing callbacks are not getting triggered immediately from smartsheet when event change occurs and it is taking 60 seconds to trigger the callback. I raised a case to possibility of reverting changes as this was a breaking change for our implementation and it was not documented https://smartsheet.redoc.ly/tag/webhooksDescription and not maintained as a version upgrade in smartsheet jdk. We would like to see the callbacks getting triggered from smartsheet immediately like it used to be instead of waiting for 60 seconds.
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I noticed this the other day and tested Ctrl + M – it does not work. I submit ticket to Smartsheet support – they told me that’s expected behavior because it’s not currently available even though it still shows as keyboard shortcut in the menu🙄 and told me to submit new product idea. Please add this keyboard shortcut to…
Summary of Issue All team members work a standard 7.5‑hour day, but only a portion of that day is allocated for project work (e.g., 25%, 50%, etc.). In Resource Management, however, the system currently interprets allocations as a percentage of the full 7.5 hours, instead of the project‑eligible portion of a person’s day.…
Dashboard widgets are currently mostly static. I can display counts and charts, but I cannot click into a specific part of a widget to drill into the underlying records. It would be a big usability improvement if widgets supported interactive drill-down. For example: Click a bar segment (or stacked segment) to open the…