We use smartsheet webhook functionality through API and are heavily dependent on it. From few weeks we are seeing callbacks are not getting triggered immediately from smartsheet when event change occurs and it is taking 60 seconds to trigger the callback. I raised a case to possibility of reverting changes as this was a breaking change for our implementation and it was not documented https://smartsheet.redoc.ly/tag/webhooksDescription and not maintained as a version upgrade in smartsheet jdk. We would like to see the callbacks getting triggered from smartsheet immediately like it used to be instead of waiting for 60 seconds.
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Dashboard widgets are currently mostly static. I can display counts and charts, but I cannot click into a specific part of a widget to drill into the underlying records. It would be a big usability improvement if widgets supported interactive drill-down. For example: Click a bar segment (or stacked segment) to open the…
I had Technical Support Case #09045069 in relation to this issue. I was told to get the API documents corrected, I needed to post to here. Update API Documentation Some (all?) of the API calls related to Alternate Email Addresses require both an Enterprise Account and to be manually activated by Smartsheet Support. The API…
Dear Smartsheet, You really need to add an administrator-controlled option to manage the license banner display for free users. The banner not being able to be removed by the administrators presupposes that the administrator wants the free users to have licenses. One of the main reasons we love Smartsheet is the ability to…
