Smartsheet + ServiceNow SPM Integration: Simplify Project Management

work4flow

ServiceNow SPM is a powerful tool, but for casual users, its steep learning curve can be a challenge. That’s where Work4Flow’s Smartsheet + ServiceNow SPM Integration comes in. This integration eliminates inefficiencies, automates workflows, and transforms project management into a seamless, productive process.

Key Features and Benefits

1. Bi-Directional Synchronization
   • Updates in Smartsheet and ServiceNow reflect instantly.
   • Covers demands, tasks, projects, and custom fields for complete alignment.
2. Automated Workflows
   • Syncs data, approvals, and reports automatically.
   • Reduces errors and saves valuable time.
3. Customizable and Scalable
   • Tailor sync rules to match your unique needs.
   • Intuitive forms make project creation effortless.
4. Secure and Efficient Technology
   • Leverages Smartsheet’s API and ServiceNow’s REST capabilities for reliable integration.

Watch Our Quick Demo Video

https://www.youtube.com/watch?v=lRZD3RmIj9U

Addressing ServiceNow SPM Challenges

While ServiceNow SPM provides robust project management tools, its complexity can slow down casual users. Work4Flow bridges this gap by connecting Smartsheet’s intuitive interface with ServiceNow’s enterprise-grade power.

This ensures:

• A single source of truth for all project data.
• Simple workflows that eliminate manual reconciliation.

How It Works

Our integration captures Smartsheet inputs: like demands, tasks, and projects; through scheduled jobs running every 30 minutes. Data flows into ServiceNow via transform maps, ensuring seamless alignment at every step.

Highlights:

• Syncs automatically, covering every update.
• Ensures error-free, up-to-date project data.

Explore the Full Architecture Here

https://docs.google.com/presentation/d/1SQ4Fg5llLIO7Y-KqZ2qhaij4qie4wzZyC7GmNihGjKc/edit#slide=id.g310cae0bdab_0_852

Features Snapshot

Here’s what sets our integration apart:

• Bidirectional sync for demands, tasks, and projects.
• Custom field support for tailored workflows.
• Scalable automation to handle growing project needs.

Proven Results

Teams using our integration have seen:

• 90% fewer manual updates
• 30% faster project timelines
• Improved productivity and clarity

Why Work4Flow?

We’re more than an integration provider. Built by ServiceNow veterans, we’ve helped companies like Rivian, Stellantis, and Orange streamline their workflows.

Want to learn more about us? Check out our Intro Deck.

Ready to Get Started?

Transform your project management with the Smartsheet + ServiceNow Integration.

• Visit our integration listed on the ServiceNow Store
• Schedule your Demo now

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Feel free to drop your questions, insights, or feedback in the comments below: I’m looking forward to the discussion!

Kind Regards,
Sanjay K. Gupta | LinkedIn
CEO, Work4Flow

Poojitha Vankam

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