How to ensure all fields are received by the approver?

KellyMM

I have an existing form that I've recently added fields. When the form is routed to the approver, the new fields entered on now showing on their summary. How can I ensure the approver received all information indicated on the form?

Georgie

Hi @KellyMM,

It sounds like you might have an approval request workflow set up that sends to approvers when a form is submitted. If that’s the case, is the message in that workflow set to include all fields (as seen below)?

You can find out more about this here. 

If your workflow is set up this way and approvers aren’t receiving all fields in new approval request notifications, or if I’ve misunderstood your question, please provide screenshots of the following so we can understand your setup:

• Your form showing all fields
• All fields on the connected sheet
• The full setup of the approval request workflow
• What the approver is seeing when they’re notified

Thanks,

Georgie