"A Comment" field

Gaurav Chauhan
Gaurav Chauhan ✭✭✭✭✭✭

HI Team

I have a form created that gets submitted by Manager and then goes to the Resource for Check Box Acknowledgment.

I can add the field "A Comment" for resource to add their comments during acknowledgment and submit.

Need to check - Is there a way that I can use that "A Comment" to trigger a notification back to Manager that the Rep has acknowledged with the Comments they submitted

Answers

  • Mark.poole
    Mark.poole Community Champion
    edited 01/17/25

    @Gaurav Chauhan

    Add you an automation that only triggers if the comments is not blank. Set it to when rows are added or changed. You can then email the notification. If you are worried about bombarding Emails. You could also add a hidden column that has a flag. Using a formula you can have it trigger when there is a comment but no changes in what ever columns you want. Then you can do the automation based off the flag instead of the comments.

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