Requirement: It shall be possible to configure the "local part" (before the @ symbol) from an email address which is used as automation address in Smartsheet workflows/automations. E.g. instead of automation@customer.com the local part (here: automation) shall be configurable and replaceable (e.g. support@customer.com) in the workflow configuration.
Use case: The customer wants to setup a workflow automation with a from address "support@customer.com". If a recipient receives this email, he/she can respond to this email and this email will then be directly send to the support mailbox of the company.