Data Table Functionality -- LookUp Mode not asking for Unique Identifier

I'm wondering if others have had a similar experience with Data Table during the past week. When connecting to a Data Table the user is asked to choose "Add & Update Mode" or "Lookup Mode". For several days up until just now, after selecting the "Lookup Mode" the first question has been to select a filter (as if I had selected the Add / Update route) instead of asking for a unique identifier. This issue seems to have gone away on its own and it is now asking for the unique identifier.
Best Answer
-
Hi @swfascetti!
After researching, this behavior has been noticed before in a few cases but appears to be very sporadic. A recommended approach to avoid this issue is to allow some time before selecting the Lookup Mode option when connecting to a Data Table.
If the issue persists after trying this, it’s best to reach out to Smartsheet Support so they can troubleshoot further through a private channel.
I hope this helps!
Cheers,
Isaac.Need more information? 👀 |Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 |Global Discussions
Answers
-
Yesterday this Data Table functionality seemed to be working. Today, I went to connect to Lookup mode in a Datable and I am asked for filter criteria rather than a unique identifier. Is there something going on with Data Table right now?
-
Hi @swfascetti!
After researching, this behavior has been noticed before in a few cases but appears to be very sporadic. A recommended approach to avoid this issue is to allow some time before selecting the Lookup Mode option when connecting to a Data Table.
If the issue persists after trying this, it’s best to reach out to Smartsheet Support so they can troubleshoot further through a private channel.
I hope this helps!
Cheers,
Isaac.Need more information? 👀 |Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 |Global Discussions -
Thank you
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.9K Get Help
- 429 Global Discussions
- 147 Industry Talk
- 487 Announcements
- 5.2K Ideas & Feature Requests
- 86 Brandfolder
- 151 Just for fun
- 74 Community Job Board
- 497 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 305 Events
- 36 Webinars
- 7.3K Forum Archives