Data Table Functionality -- LookUp Mode not asking for Unique Identifier

I'm wondering if others have had a similar experience with Data Table during the past week. When connecting to a Data Table the user is asked to choose "Add & Update Mode" or "Lookup Mode". For several days up until just now, after selecting the "Lookup Mode" the first question has been to select a filter (as if I had selected the Add / Update route) instead of asking for a unique identifier. This issue seems to have gone away on its own and it is now asking for the unique identifier.

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  • Isaac A.
    Isaac A. Employee
    Answer ✓

    Hi @swfascetti!

    After researching, this behavior has been noticed before in a few cases but appears to be very sporadic. A recommended approach to avoid this issue is to allow some time before selecting the Lookup Mode option when connecting to a Data Table.

    If the issue persists after trying this, it’s best to reach out to Smartsheet Support so they can troubleshoot further through a private channel.

    I hope this helps!

    Cheers,
    Isaac.

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