Switching Docusign accounts in Smartsheet
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Team,
Background
I am the Docusign admin.
A user in HR created a Smartsheet and several templates. They have now gone to another position.
Needed
In DocuSign, I can switch to the HR account.
How can I switch accounts for Docusign in Smartsheet?
I made a copy of the document and own the document to use for testing
However, when I go into DocuSign, even though I copied one of the documents, making me the owner, I cannot locate the template or switch to the other account in Smartsheet.
Do you have any ideas on how to log in to the other account?
Best Answer
-
Log out in document builder, switch accounts, and re-do mappings.
Use switch account in docusign for multiple accounts.
Answers
-
Log out in document builder, switch accounts, and re-do mappings.
Use switch account in docusign for multiple accounts.
-
Thanks! This worked.
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