What happens after an account has been deleted?

System

This discussion was created from comments split from: What happens when a user account has been deleted?.

AnnaEnyo

As a contractor, will reminders that I have set for the firm still be sent after my account has been deleted?

Georgie

Hi @AnnaEnyo,

It sounds like as a contractor, you have been added to an organisation’s Smartsheet plan, and then created alert workflows or reminders on sheets you either own or have been shared to. 

If you are then removed or deactivated from the organisation’s plan, the sheets that you were either shared to or created yourself as part of the plan will be owned by the plan, and so the alert workflows/reminders will continue to function and send out notifications. This is due to plan asset ownership, which ensures that sheets are owned by the plan, meaning that they are not lost when a user leaves their plan.

However, if you have created the workflows/reminders on sheets created in a separate plan, and therefore deleting your account would mean that your entire plan is cancelled, this would result in your sheets being deleted and therefore the workflows/reminders on those sheets ceasing to function. If you created these sheets on a plan owned by you, you can transfer ownership of the sheets to a licensed user before deleting your account. 

Hope that helps!

Georgie