Data Shuttle not populating my PDFs

tara.hutton

When I upload my excel document with SharePoint pdfs attached they are not coming through on the data shuttle.

Previously my boss was doing the data shuttle and the pdfs came through and allowed us to select and view them. I'm unsure what I'm doing wrong. Both of our excel file types are Microsoft Excel Worksheet.

kowal

hi @tara.hutton,

You mean you are able to Attach files directly (like PDF) to rows in Excel?

tara.hutton

Yes, the files are directly attached to the rows. If there was an update to the row when I upload the data shuttle it goes gray, but the ones the my previous boss uploaded has no change and still allows me to open the PDF.

kowal

hi @tara.hutton ,

I do not think those are files attached to the rows like attachments in smartsheet but those are links to the files right?

Just like on my screenshot:

in that case it goes greyed out when moving this row from Excel to Smartsheet because smartsheet over data shuttle as system does not recognise it a as a link.

tara.hutton

Yes, they are a link. It can work because my manager used to upload them just fine, but for some reason when i do the hyperlinks do not move over. Is there a way for me to data shuttle my excel sheet and have them copy over the hyperlinks?