Control Center Not Provisioning Projects After Program Name Change

System

This discussion was created from comments split from: How to Rename a Control Center Program.

muellerk

I'm having this same issue on the project and program list it's titled "New Providers" (first screen shot) but when I go into to edit the Profile data it has the new name of "New Billable Providers & Services". I'm not sure what else to do. This is a two tier project where this is the program and it has projects underneath but I needed to change the name of the program and now control center won't provision new projects because the name is still "New Providers" and that doesn't match the intake sheet name of "New Billable Providers & Services".

Isaac A.

Hi @muellerk!

From your second screenshot, I can see that you are trying to update the Program Name from the Profile Data section. This information is cell-linked from your Intake Sheet, which means that updating it directly in Control Center won’t work.

To update the program name, open your Intake Sheet, find the row where the program name is listed, update it to the correct name, and save the sheet. Once updated, the change should reflect in Control Center.

Hope this helps! Let me know if you have any questions.

Cheers,
Isaac.