Dynamic View is not finding users when trying to @mention

Ami Veltrie

Users that are shared to the Dynamic View cannot be @mentioned.

In fact, one user in question can CREATE a comment but then can't be found when @mentioned. How is this possible?

Georgie

Hi @Ami Veltrie,

To @mention a user in Dynamic View, the user must be shared to the source sheet, and you’ll need to type out the full email rather than the contact name - see this related thread. 

However, there’s an existing idea post for this request here: Dynamic View Comments notifications for user without access to source sheet. Please add your vote to this idea - you’ll then receive updates when the status of the idea changes! 

Thanks,

Georgie