After much research, I am still stumped. I have set up a Smartsheet that will allow users, via a form, request a date and time slot for hoteling (work desk reservation). I have a link in the form to the dashboard so they can look at the calendar to see if there is availability. I am sure some will not look at the calendar and submit the request. I find the duplicates with a helper column combining the date, time slot, and desk number under the column name Dup Compare
=[Start Date]@row + "," + [Time slots]@row + "," + [Hotel Spaces]@row
Then find the duplicates with the following formula.
=COUNTIF([Dup Compare]:[Dup Compare], [Dup Compare]@row)
So far so good. Now here is where I am stumped. I've found that there is a duplicate if the formula above returns something greater than 1, but not sure where the matching duplicates are in the sheet. I have the system "Created" column. What I want to do is find the matching duplicate(s), compare the "Created" dates and keep only the oldest date (first come first serve). I know how to do alerts and deleting rows. It is just finding the corresponding duplicates so I can kick off automation.
For now, I am going to alert someone if there is a duplicate, conditional format highlight the rows, and have the alerted person manually remove the row(s) and notify the submitter. I would love not to not have this manual process so if anyone has an idea, please share! Thank you!