Smartsheet - Failed to connect

Lori Carenzo

DataSource.Error: Web.Contents failed to get contents from 'https://api.smartsheet.com/2.0/home' (500): Internal Server Error
Details:
DataSourceKind=Smartsheet
DataSourcePath=Smartsheet
Url=https://api.smartsheet.com/2.0/home

This is having an impact on all of our data and reporting. Is there an ETA for a fix?

Randy Saad

I am having the same problem (I posted a very similar question just a few moments ago before seeing this).

Javier Cuesta_UPL

Same here. This is ongoing for almost 24 h now. But status page still doesn't reflect the failure

Lori Carenzo

Still an issue this morning!

truyenh

Apparently, Smartsheet has deprecated the /Sheet folder that causing problem for /home api: https://developers.smartsheet.com/api/smartsheet/changelog#2025-03-25

Javier Cuesta_UPL

https://community.smartsheet.com/discussion/comment/478089#Comment_478089

They need to repair the Power Query connector, then. I guess. Connector for which we have two versions, by the way, the "legacy" and the "beta"… but there is no current functional version anymore… I understand nothing.