Sheet Snapshot

System
System Employee
edited 03/28/25 in Smartsheet Basics
This discussion was created from comments split from: Do not see "snapshot" option to request previous version of document..
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Answers

  • Mejia2025
    Mejia2025 ✭

    Hello I am having similar issues. I accidentally deleted data in columns while in a report, and now I can't recover. I have a business plan and am the owner of the workspace and sheets. Please help. I can see the activity log and at what time I deleted it, but I do not see the request snapshot.

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  • jmyzk_cloudsmart_jp
    jmyzk_cloudsmart_jp Community Champion

    Hi @Mejia2025

    I could not recreate your problem, but I will share what I tested for your reference.

    Test Results

    https://app.smartsheet.com/b/publish?EQBCT=86994e27205546bdaea1eee1add6bd1f

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    The Column2 values are removed by demo cloudsmart. I was able to get the Snapshot before the change.

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    Then, I added new values to Column 2.

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    Demo cloudsmart removed the values again, this time from the report.

    The report's activity log does not show the cell change activity. (I think the activity log keeps the report's activities, such as adding a column, changing the filter, etc., but not the activity in the sheet.)

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    When I went back to the sheet's activity log, I was able to see the cells change and was able to request the Snapshot.

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    The Snapshot I received.

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