Synchronization between Smartsheet and Salesforce is not working

Tao Behrendt

We're trying to sync data from Smartsheet to Salesforce, but it's not working despite following all steps in the Connector overview and FAQs. The workflow runs but shows "0 records were updated." How can we fix this sync setup?

Isaac A.

Hi @Tao Behrendt!

I see that you have an open Support ticket, and our Support team is asking for more information to continue researching your issue. Please continue working with them and provide the requested details so they can help resolve this as soon as possible.

Once you find a solution, please post it here so other members can benefit from it.

Cheers,
Isaac.