Deactivate and Reactivate API enhancements now generally available!

Diegob

April 1st, 2025

SysAdmins using the Deactivate and Reactivate API can now leverage enhanced API functionality to align with the updated Smartsheet governance framework. These updates ensure that deactivation and reactivation of users adhere to plan-level security controls, reducing administrative complexity and improving compliance.

Deactivating users now applies at the domain level for internal users, preserving their sharing permissions while blocking all access to Smartsheet. This update simplifies user management while maintaining enterprise security standards, ensuring SysAdmins have the right tools to manage access efficiently. Learn More.

Environments availability: Commercial US, Commercial EU

Plan availability: Enterprise, Business

Subscription Model Availability: User Subscription Model and Legacy Collaborator Model

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