How do i reallocate a licence to another team member

Fialko66 · 04/03/25

One of our licenced users has left our organisation so could someone advise how i can reallocate her licence to another member of our team please

prime_nathaniel · 04/03/25

@Fialko66

Have you checked out - https://help.smartsheet.com/articles/2478851-remove-someone-from-an-account

And -
https://help.smartsheet.com/articles/2481616-replace-a-licensed-user-when-all-licenses-are-allocated

There's some nuances too with your plan and things like auto provisioning of new users from external systems.

prime_nathaniel · 04/03/25

@Fialko66

Have you checked out - https://help.smartsheet.com/articles/2478851-remove-someone-from-an-account

And -
https://help.smartsheet.com/articles/2481616-replace-a-licensed-user-when-all-licenses-are-allocated

There's some nuances too with your plan and things like auto provisioning of new users from external systems.

Fialko66 · 04/07/25

Brilliant, thank you - all sorted now

Best Answer