Workflow

laurareid

I am setting up a workflow email notification with field from my source sheet. 3 fields work but one is coming up that it does not exist on the sheet and to check spelling. I am copying the field name from the sheet and have checked there are no spaces but still not working.

Any other suggestions please?

MarceHolzhauzen

Hi @laurareid

Here are some steps to help you out:
1. Remove the custom field, save the automation and then edit and add it back. Sometimes you need to refresh your browser to commit changes to the sheet, to the system before it picks it up.

2. Just below the message, where you can pick the fields that display, go and have a look if the column shows up there and what it displays as, many times we miss something small like a space behind the word or we might have renamed a column and we're not including the correct version of the field.

I hope this helps