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WorkApp Customization Option Through Control Center

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With the shift to the licensing model, which restricts internal users from editing tools from within a workspace, our organization has moved towards using WorkApps in their place; we also use Control Center to spin up projects based on pre-defined templates. In practice, we require up to 3 separate roles depending on the scope of work, and when selecting the templates in WorkApps, we switch on/off the sheets (as they are able to be considered optional) but must manually delete the reports from our blueprint created workspace. This has worked thus far, but we've learned that WorkApps are not as flexible - the predefined tools in the blueprint are carried through into the WorkApp, regardless of if they appear in the Workspace (if they're manually deleted from the Workspace, the user sees an error in the WorkApp side of things which is not ideal). Also, when manually creating a WorkApp, you're able to modify a role name, and also the customize the appearance of the project tile, bookmark icon, and other features within the app - you cannot do these things through the blueprint created WorkApp, and you must access the blueprint WorkApp via the Portfolio WorkApp and/or a link - this is less than ideal for outside stakeholders, and also makes things much harder to find (rather than going to the WorkApp platform and seeing an project-specific image, it is somewhat buried).

Idea:

  • Make WorkApps customizable depending on the blueprint specified tools. Similar to the option of (de)-selecting tools in the bluepring, the WorkApp should also have this capability.
  • Determine where the WorkApp 'resides'. Similar to either creating a new Workspace or an existing one when spinning up a project in control center, there should be the ability to determine where the WorkApp may be accessed - either through the Portfolio space, or the standard WorkApp landing page.
  • The ability to create new roles with permissions exceeding those in the blueprint; and the ability to modify role names (ie, if placeholders appear in the blueprint that are intended to be updated) once the Workapp is created from the blueprint.
  • The ability to modify project items that are currently locked when created from the blueprint.
  • The ability to customize the view of the WorkApp, up to and including the default page view, the bookmark icon, and other customizable features within the WorkApp itself.

By making the WorkApp more user-friendly and customizable, we can treat there is much more fluidity between the Workspace and WorkApp tools that are generated from Control Center.

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