Backup fails with error "SSLPeerUnverifiedException"

Kristoffer Johansson

I'm running backups daily on the smartsheet using the java backup utility. For the last month or something the backups fails.

This is the error I Using properties file: C:\smartsheet\smartsheet-backup.properties ***ERROR*** SSLPeerUnverifiedException - peer not authenticated javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated at sun.security.ssl.SSLSessionImpl.getPeerCertificates(Unknown Source) at org.apache.http.conn.ssl.AbstractVerifier.verify(AbstractVerifier.java:126) at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:437) at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180) at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294) at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:644) at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479) at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906) at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805) at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:784) at com.smartsheet.utils.HttpUtils.getResponse(HttpUtils.java:166) at com.smartsheet.utils.HttpUtils.getJsonPayload(HttpUtils.java:63) at com.smartsheet.restapi.service.RestfulSmartsheetService.getJsonPayload(RestfulSmartsheetService.java:85) at com.smartsheet.restapi.service.RestfulSmartsheetService.getUsers(RestfulSmartsheetService.java:51) at com.smartsheet.restapi.service.RetryingSmartsheetService.getUsers(RetryingSmartsheetService.java:56) at com.smartsheet.restapi.service.ErrorContextualizingSmartsheetService.getUsers(ErrorContextualizingSmartsheetService.java:50) at com.smartsheet.tools.SmartsheetBackupService.backupOrgTo(SmartsheetBackupService.java:94) at com.smartsheet.tools.SmartsheetBackupTool.main(SmartsheetBackupTool.java:107)

 

How can I solve this, or is this a bug on your side? 

Scott McAllister

It looks like you may need to update your trusted store and key stores on the system running the backup utility.

This post from stackoverflow should be able to help guide you through that process:  https://stackoverflow.com/a/15349971/413234

Kristoffer Johansson

Ok. So I got the SSL issue solved now. But now it fails sometimes with the following error

https://api.smartsheet.com/2.0/sheets/18872792311684?include=attachments,discussions returned: 429 - Too Many Requests {

  "errorCode" : 4003,

  "message" : "Rate limit exceeded.",

  "refId" : "1osk5kndv1njo"

}

 

I'm just trying to backup all the sheets so is it possible that your ratelimit settings are to strict?