Switching Sheet Ownership with user left the company

Mrawes
Mrawes ✭✭
edited 04/14/25 in Smartsheet Basics

I'm trying to remove some members who have left the company from my account, however I can't because they are sheet owners. I've gone to the sheet and requested ownership, I get the email for me to accept or reject ownership. Then I receive an email with the following message.

We were unable to process your request to make malinda.rawes@revlon.com the owner of the sheet named "OCM Endeavor Wave 2 Plan" because sharing permissions have changed since it was sent.

How do I fix this?

Answers