Why does the vertical axis percentage number change depending on the device used to open it?

I am experiencing an issue with a compliance tracking chart that utilizes percentages on the vertical axis within a dashboard. When viewed on different devices, the chart displays varying total percentages: 120% on my laptop, 100% on my iPad, and 2000.00% on my phone. Could you advise on how to correct this discrepancy so that the chart consistently shows either 100% or 120% across all devices?

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