Restore data deleted from a sheet in Smarsheets
Multiple rows were accidentally deleted from a Smartsheet document, and we need to restore them as soon as possible.
The incident occurred yesterday (April 15th) at approximately 8:20 AM EST.
Answers
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You Can recover recently deleted data from a sheet in Smartsheet. Here are a few method you can try:
Activity Log: Check the Activity Log to see if you can find the deleted data. You can request a Snapshot from the Activity Log, which will send an Excel file to your email containing the lost data
Deleted Items: If the entire sheet was deleted, you can recover it from the Deleted Items section. Navigate to the left sidebar, selectΒ Browse, scroll to the bottom, and chooseΒ Deleted Items. Right-click the item and selectΒ Undelete
Filters: Sometimes data might appear missing due to active filters. Ensure that no filters are hiding the rows you are looking for
Backups: If you have automatic backups set up, you might be able to restore the sheet from a recent backup
