Date field populating "01/01/1970" from form submission

I have a form collecting information on an event request where a "Date Selected" field is not present. Despite this, it seems that this field will intermittently be populated with "01/01/1970" when the form is submitted. The only automation surrounding this form submission is an update request that does contain this field, however the audit tracking shows this field is populated by "Form user" at the time of original form submission. Has anyone encountered this? My only thought is to create an automation clearing the field if it occurs, but I'd like to address the problem directly.

Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer βœ“

    Hi @Jeremy Singleton

    I agree that it sounds like when the form is submitted and the row is newly created, Smartsheet is filling in what should be a Blank cell with default data accidentally. I have not seen other reports of this - it would be good if you could report this to Support with the following:

    • Screen recording of submission coming in (without the date) and the row populated with the date
    • Images of the Cell History
    • If this happens on a Copy/duplicate of the sheet (to test) or if this only happens on this one sheet
    • When the first date started appearing, if you can remember
    • Sheet URL

    Thank you!
    Genevieve

    Need more information? πŸ‘€ | Help and Learning Center

    こんにけは (Konnichiwa), Hallo, Hola, Bonjour, OlΓ‘, Ciao!πŸ‘‹ | Global Discussions

Answers