Adding new users to Enterprise Plan

Kazza
Kazza ✭✭✭
edited 04/30/25 in Smartsheet Basics

Hi

I have created a group and added a bunch of users to a Smartsheet group. Just wondering how they then set up their accounts? it doesnt appear that they received an email from Smartsheet

Answers

  • kowal
    kowal Overachievers Alumni

    hi @Kazza,

    adding someone to the smartsheet group will not automatically invite them to your smartsheet organization.

    you have to add them individually to your organization as users so they will get invitation emails that they need to accept.

    other option is connecting smartsheet groups with Azure:

    https://help.smartsheet.com/articles/2479786-manage-smartsheet-users-through-azure-active-directory

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