Teams Notification only showing a preview?

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Jaz693
Jaz693 ✭✭✭✭✭
edited 05/14/25 in Add Ons and Integrations

I just configured teams notifications for smartsheet and it is working. My issue is the notification only shows a preview, and not the whole field content. Is this by design? I want the teams channel members to see the full content of the notification and not a preview. Is this a setting or something that has to be configured in teams

?

Answers

  • MedaUser
    MedaUser ✭✭✭✭✭✭

    Hi @Jaz693,

    Unfortunately, I’ve encountered the same issue with my Teams notifications. I’ve been focusing more on the title or subject line of the automation to convey the message, as I assume the issue lies with how Teams formats the message. It seems Smartsheet isn’t able to control that part when sending the workflow.

    Travis C, PMP

    Smartsheet Leader with 5+ years of SS experience

    Let's connect: LinkedIn - Travis C.

    If my answer was sufficient, pleaseupvote and mark my response as answered.