Formula looks good but getting blank return for data in the RO # field / see below

I have made a sheet referencing data from another sheet. I am having this sheet (29th street) pull the LOC (location) and RO # (Repair Order #) from another smartsheet where that data is already populated.

This is the formula:

29TH STREET FORMULA .jpg

The cells above and below fill in the data with no issues. Here is the reference sheet:

Yard Sheet Pic.jpg

But this is what the sheet is showing, and the formula was just copied to all cells in that column.

29TH STREET SHEET.jpg

Any assistance would be greatly appreciated.

Best Answer

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭
    Answer βœ“

    @Davisc8 Haha yea that definitely sounds like a bug.

    I'm glad it's working now!

    Best!

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

Answers

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭

    Hi @Davisc8, I think that the reason why it's showing up as blank is because there's an error happening for that cell, but your formula has an IFERROR telling it to return "" in the case of an error.

    Can you remove the IFERROR from the formula, so that we can see what kind of error is happening. That will make it easier for us to debug the problem?

    Then once we figure out the problem we can add the IFERROR back in.

    Also, something that might be helpful in the future, rather than copy and pasting the formula to each cell, you can convert the formula into a Column Formula by right clicking the cell and then clicking "Convert to Column Formula". This way there's less likely to be a mistake compared to manually copy and pasting the formula.

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

  • Davisc8
    Davisc8 ✭✭

    Here is the cell with the iferror removed:

    image.png

    And I am not actually copy / pasting the formula as I am dragging the formula from the top cell down to where I need it to end.

    And here's the formula without the iferror

    image.png

    Thanks in advance for your assiastance..

  • Davisc8
    Davisc8 ✭✭

    Actually - I messed that up - sorry - when I take the full iferror out, including the end, it is still just blank - no error:

    image.png image.png

    So no error showing …

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭

    @Davisc8 this is really weird. It works for every single row except for that one with 2413. Is there anything different about that 2413 row? Does it have extra spaces in it or something?

    Just to help us debug this, what happens if you reduce the formula down to just:

    =MATCH(TAG@row, {PERFECTION YARD CHECK TAG}, 0)
    

    The problem is either in the INDEX part of the formula, or the MATCH part of the formula, and I'm guessing that it's probably in the MATCH side.

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

  • Davisc8
    Davisc8 ✭✭

    Well this is weird. It's returning 166.. It's on line 165 - condescendence ?

    This is the reference sheet - top line is what should be being referenced

    image.png
  • Davisc8
    Davisc8 ✭✭

    Sorry,

    Had these in there but must have deleted :-)

    image.png

    image.png
  • Davisc8
    Davisc8 ✭✭

    And now I copied the formula down from the cell just above it, which is how I originally got the formula in there, and now it is returning the correct RO #'s as it should ….. We'll call it a bug :-)

    image.png image.png
  • SSFeatures
    SSFeatures ✭✭✭✭✭✭
    Answer βœ“

    @Davisc8 Haha yea that definitely sounds like a bug.

    I'm glad it's working now!

    Best!

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

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