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Hi, smartsheet support—
idk, 5th attempt here: need you to fix connections to our egnyte so we can add files. please…. its been a month with zero response.
Hi @kaowser
This is the public online forum where you can ask questions and get help from other Smartsheet users. If you're looking to contact Smartsheet Support, please use the Support Portal! This way you can track your tickets in one place. 🙂
That said, I can see that this error message is actually from Egnyte, not Smartsheet. Because of this, I would recommend contacting Egnyte Support: Egnyte Helpdesk.
Cheers, Genevieve
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