sort by name problem

Hi

i have reports containing contact list column type and randomly some person are split in two

ex:

image-8f605dfb355b2-58fb.png

i can fix it by refrewshing the report but sometimes not. and it is not always the same person with the issue…

the source sheets are used by 3-4 persons simultaneously.

my report contains 64 source sheet and generate around 1200 lines. is it too big?

any idea what is the problem?

thank you for your help

Answers

  • kowal
    kowal Overachievers Alumni

    hi @Julien Lopez,

    it could be that in some of the sheets the Nom employe is contact list alowing only 1 person and in other sheet it can allow multiple contacts that's why in the report it treats those two columns (despite the same name) as two different.

    Tomasz Kowalski

    Experienced IT PM and the Real Smartsheet Enthusiast.

    Is there anything else we can help you with? - book your time.

    MASA Consult - Your Aligned Smartsheet Gold Partner

    Find us on LinkedIn & Check our Smartsheet Solutions!

    Tag my name: @kowal if you want me to respond :)

  • Julien Lopez
    Julien Lopez ✭✭

    Hi @kowal all Nom employe column are for only 1 person. all the sheets are from 1 master so all sheets are identical. i try to remove unecessary columns and references to see if it can help. the problem appears after the addition of a new column in all sheets

    thank you for your help