Owner of Sheets Not Seeing Any Other Sheets When Trying to Copy Rows Automation

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Jtjpilot18
edited 06/16/25 in Smartsheet Basics

Hi!

I'm trying to create an automation that will copy rows to another sheet. I am the owner of all the sheets but when I try to set up the automation, there are no sheets to choose from. Can anyone help with this?

Thanks!

Answers

  • Eric B.
    Eric B. ✭✭✭✭✭

    Hi @Jtjpilot18 ,
    I've found Smartsheet doesn't recognize brand new sheets immediately when I'm trying to connect with Automations and Shuttles. It typically takes a number of minutes for Smartsheet to realize the new sheets exist and that I can connect to them.

    Hope this helps

  • Thanks, Eric. I don't see ANYTHING. New sheets or old sheets. Nothing.

  • Brian Wilson DC
    Brian Wilson DC ✭✭✭✭✭

    @Jtjpilot18 Good morning! When you click on the button to choose the sheet you'd like to make the destination I have found that you have to use the search bar to find the sheet you'd like to connect to. Additionally, you need to know the spelling of that sheet name in order to get it to populate. Is this step not working for you?

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