Sign in to join the conversation:
I have multiple forms that have been in use for months that after the change to the new form in smartsheet this week has become buggy and will lock up and not allow people to make selections. Is anyone else having this issue?
Hello @ArianaRiera ,
Thank you for bringing this to our attention! We've determined that forms not allowing users to make selections is caused by a bug and our Product team is working on a resolution.
We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.
Cheers, Marce.
Thanks Marcela. Is there a temporary fix? It seems that users can refresh the sheet and try again?
Hello, I am posting this publicly because my support case has been open since March 11, 2026 without resolution. Case: 09052171 My paid Pro account started failing after the March 2026 Smartsheet login/platform changes. I am currently experiencing: Sheets becoming read-only Newly created sheets disappearing or failing to…
Since a few days ago, the smartsheet started working differently. I used to write in a cell with dropdown menu the number "5" for example, and would show me the option "5 - built" straight away as first option. Now if I do the same, the first option that appears is "0.5 - waiting", this is really annoying because after…
Ever since the 5/7 upgrade when I login it doesn't always recognize me. It lets me login, but tells l me I am on trial and doesn't show any of my sheets or workspaces. If I keep logging back in over and over again, sometimes it will all of a sudden recognize me. Then, in the middle of working it just starts spinning, so I…
