Emails not sent after receiving "email sent" message.

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  • Leroy Noriega
    Leroy Noriega Community Champion

    is the column containing the email a contact column?

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    Leroy Noriega | Smartsheet SME | Independent Smartsheet Consultant

    Core App, Project Management, System Administrator and Control Center Blueprint Builder Certified🏅

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  • Dacia Williams
    Dacia Williams ✭✭

    Thanks for responding!! I do not have a contact column but was entering the email address. Would having a contact column make a difference? Also, I had already sent out approximately 190 successfully. The remaining 9 were the problem ones.

    Thanks again for responding!!

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  • Julie Fortney
    Julie Fortney Overachievers Alumni

    Have you checked your automation settings on the sheet? If it's too restrictive for the users you're trying to alert, those emails won't be sent.

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