I hope that everyone is well! :)
I have a use case where I need a formula that allows me to capture the number of days a request has been open but stopping and starting the clock when the status changes. From: In Progress to On Hold to In Progress to Closed. Also, I would only like to count weekdays. (No weekends or holidays).
The columns that I created to capture the dates are:
Review Start Date (Automation - When rows are changed, and status changes to In Progress, record a date in this column)
Review On Hold Date (Automation - When rows are changed, and status changes to On Hold, record a date in this column)
Review Resumed Date (Automation - When rows are changed, and status changes to In Progress, record a date in this column)
Closed Date (Automation - When rows are changed, and status changes to Closed, record a date in this column)
Any help would be appreciated!