Self-Service User License Change Report

MohamedAly · 2025-11-17T18:51:46+00:00

* Feature Title: Self-Service User License Change Report * Need to audit and identify users whose license types were changed on a specific date, especially from 'member' to 'viewer'." * Impact: This feature would be beneficial for seeing what changed instead of having to reach out to a CSM for the result. Thanks

MohamedAly

Feature Title: Self-Service User License Change Report
Need to audit and identify users whose license types were changed on a specific date, especially from 'member' to 'viewer'."
Impact: This feature would be beneficial for seeing what changed instead of having to reach out to a CSM for the result. Thanks

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Amelia Retureta

I'm hoping we'll eventually be able to run more detailed licensing reports through the admin center. It would be extremely helpful to have data on when licenses are assigned/removed from users and by whom to make sure that processes are being followed and pinpoint changes/errors.

ronhay

I completely agree with this. We are seeing strange behavior with license assignments and don't have access to the data that would provide clarity on who assigned/removed a license and when. I would also add that being able to see when system admin entitlement has been granted or removed and by who is also much needed.

kwhitley

I agree with this request as well. This would be beneficial to see when license were granted and/or removed. We had an issue where a user changed named and it appeared it revoked the licensed somehow when it wasn't manually removed by any existing System Admin user. Getting insight on either an individual user or API process would give us more visibility to track down when permissions like this changes.

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