Deactivated Workflow

aschneiderheinze1025

I have an automated workflow that runs when the value in a column changes to "In Process", which happens when an automated approval workflow begins.

I am receiving a notice that the workflow has been deactivated because "This workflow was triggered by at least 5 other workflows, which exceeds the maximum allowed."

I don't understand why it says the workflow was triggered even more than once, since there was only one approval happening at that time. The value of the column that triggers my workflow didn't change for any other row but the one.

Am I misunderstanding what this error message means? Is there something else that might be happening that I am unaware of that would be causing the workflow to be triggered more than five times, let alone more than once (given only one approval was happening since we were testing the process)?

Paul Newcome

It isn't that it was triggered 5 times, it is that it is "daisy chained" with other workflows.

Workflow 1 changes "this cell".

"This cell" changing triggers Workflow 2 to record a date in "date column".

"Date column" changing triggers Workflow 3 which is an approval request.

When "approval column" changes to "Submitted", it triggers Workflow 4 which is an alert automation.

That probably isn't the exact path your automations are taking, but that is an example where if we were to use the same verbiage to describe Workflow 4, it would say something along the lines of

"This workflow is triggered by at least 3 other workflows…"

So it has nothing to do with how many times it gets triggered. It is how many automations are chained together to trigger this one.