I’m exploring using Smartsheet as a central place to manage SOPs and internal documents and was curious if anyone is actively using it this way.
Specifically, I’m interested in how people are handling things like:
- Notifying staff when a new SOP or document is posted or updated
- Requiring staff to acknowledge they’ve read it
- Tracking who has and hasn’t acknowledged
- Sending reminders to those who haven’t responded
I’m familiar with Smartsheet automations, alerts, and update requests, so I can see how parts of this could work. I’m just interested in hearing from anyone who is actually managing document updates and staff acknowledgements through Smartsheet.
Any workflows, setups, or lessons learned would be appreciated.
