Issues with Data Shuttle and multiple Excel submissions

Question

I recently started a trial of Data Shuttle for our company and am applying it to a specific use case. Currently, it’s configured to extract data from Excel template files attached to a landing grid (submitted via Form) and load that data into another grid. This works well when submissions come in one at a time. However, when multiple Excel templates are submitted in close succession, only the most recent file appears to be processed.

I’ve tried configuring the workflow to look for a specifically named file (rather than “most recent”), but the issue persists. Has anyone encountered this behavior or found a reliable way to ensure all submitted files are processed? Any guidance or best practices would be greatly appreciated.

BrianP · Answer

Thanks for the reply @CoHiker78. I spent additional time troubleshooting but ultimately decided to move away from Data Shuttle. Instead, I developed a custom integration using basic APIs that achieves the same functionality.

CoHiker78 · Answer

Unfortunately, @BrianP I have not found a solution to this problem.  Following to see if someone else has mastered this.