nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

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Typing "C" in a dropdown used to select "Complete" instantly — recent change broke this keyboard shortcut behavior

Chizu Hieida

The recent change to Grid View dropdown filtering now shows all values containing a typed letter, rather than prioritizing values that start with that letter. This breaks a fast keyboard-driven data entry workflow many users rely on.

Requested behavior:

Show "starts with" matches first (in original dropdown order)
Then show remaining "contains" matches below
Keep auto-select behavior when only one "starts with" match exists

Why it matters:

Before: type "C" → Complete auto-selects (1 keystroke)
Now: type "C" → must type "Co" then arrow down multiple times
Heavy dropdown users (sprint tracking, status logging) repeat this dozens of times daily
Directly impacts users with repetitive strain / tendinitis — more keystrokes = real pain

Use case: Status columns with values like: Not Started, In Progress, Waiting for Feedback, Complete, On Hold, UAT, Follow up, Blocked, Closed, Canceled

I reported this to Smartsheet Support but I was told this is now new expected behavior. I'd like the old function back or at least sort with Start with then Match on dropdown value.

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Grid View

Dropdown

Data Entry

Comments

Lisa Wagstaff

Yes PLEASE! I always purposely make my pulldown lists with differing first letters for the old functionality. This change has caused me so many additional keystrokes just today… and has slowed down my productivity considerably, because I now need to proof everything I type, where before I could rely on certain pull-down fields selecting the desired option from a single keystroke + TAB.

Kelly Drake

Wish I could vote more than once in this one!

I would really love it if all these updates to the platform would stop removing these usability features like this one. The downgrade in the UX is such a dumb mistake on Smartsheet’s part.

Chizu Hieida

I 200% agree… I do the same thing to order my dropdown in the order of how often I use etc. So I just want this new function that fits both of the preference (Start with and Match)

Chizu Hieida

I wanted to modify the top image to clarify what I'm asking but itwon't let me edit. so here is the image: (far right shows what I want as improvement)