Welcome!

Filer changes after 8:00PM

Hello,

I noticed when I am sorting a date filter by today it will work fine until about 8:00PM. Then the filter switches date to the next day for some reason. So if today's date is 8/16 and then when 8:00PM comes by it will switch the date to 8/17. I will have to change my filter to yesterday to pull up all my data for today. Does anyone know a work around?

Thanks

Find more posts tagged with

Comments

Mike Wilday

This is most likely due to the time zone of the servers hosting your SmartSheet account. But there is also a user setting that can be checked.

Check the Account Dropdown > Settings > Personal Settings to see if your timezone is set correctly.

Mike Wilday

If that fails, it is an issue with Smartsheet using the server time. and at that point, I would submit a product enhancement request.

PeterB-Clarke

Yes I verified that I have the correct time zone selected. So I think I will add that request.

J. Craig Williams

This is a known issue with the way the system handles UTC time.

Here's some posts about it:

https://community.smartsheet.com/discussion/bug-comparing-maxsystem-date-system-date-returns-incorrect-result

https://community.smartsheet.com/discussion/auto-numbered-column-conditional-formatting

I think there are more as working back and forth between USA and Europe causes this to bite me occasionally.

Craig